Reservations Agent - Perth

In this position the intern will be responsible for accurately handling and processing bookings and information requests from customers.

Key Responsibilities:

• Processing of bookings, amendments and cancellations for accommodation, tours and transfers, cruising, dive, rail and coach products, city stay packages, vehicle rentals, self-drive programmes, special interest and niche services etc.
• Answering general enquiries from wholesalers, including quotations, suggesting travel options and requesting rates, obtaining information for clients by specifically searching the www., liaising with national and state tourism organisations and other industry bodies
• Answering incoming phone calls
• Filing, archiving and miscellaneous office duties and tasks as required by Team Leader.